Shipping policy
We ship to addresses in the United States.
Alaska and Hawaii orders need a shipping quote before they ship. Email us at support@carliftaccessories.com with your address and the items you want, and we'll send you a quote.
Ship times
In stock orders arrive in 7 to 14 business days. LiftVault orders arrive in 3 to 5 business days.
Many of our products ship straight from the maker. If an item is out of stock, it can take up to 2 to 4 weeks, but it's often sooner. If your order will take longer than expected, we'll email you with an update. You can cancel for a full refund any time before it ships.
Delivery times are estimates, not guarantees.
Parcel shipping
Most accessories ship by ground parcel carrier. The rate is based on the weight of your order and is shown at checkout before you pay. A few items have a set rate instead. Plastic drip trays ship for $12 for up to 4 trays and the four post caster kit ships for $99 per kit.
Freight items
Jacks and aluminum decking ship by freight carrier. Freight is $250 per jack and $199 for every 4 decking panels. The total is shown at checkout before you pay.
Freight delivery
Freight is curbside delivery. The carrier is not responsible for moving the item into a garage or shop. Someone must be present to receive and sign for the shipment. Inspect the shipment before you sign. If anything is damaged, note it on the delivery receipt before the driver leaves and contact us the same day, otherwise the carrier can deny the damage claim.
Fitment
Lift accessories are not universal. Confirm rail spacing, rail profile and lift capacity against the product page before you order. If you are unsure, contact us first. Return shipping on an item ordered in error is the customer's responsibility.
Address accuracy
We ship to the address you enter at checkout. If a package or freight shipment is returned or redirected because of an incorrect address, any additional carrier charges are the customer's responsibility.
Questions
If you have a question about shipping on your order, contact us before you buy and we'll help.